But I can tell you that if you want to extract your relation datas you can develop your own application or sql script that reads data directly from tables: - itsm_configuration_items (ci) - itsm_ci_relations (ci relations) - itsm_ci_component (parent/child)
this is the only way i know...and way we used in our project to give/extract datas to external systems/reports/persons
Hi Roy, Maybe there is an other way. We use Report Manager of Westbury to do these things. Report Manager uses Business Objects. Business Objects can export relations of SD. We can use SQL scripts without knowledge of SQL. Hopes this helps. Lex.