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Automatic status update

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osbert
Respected Contributor.

Automatic status update

Hi,

using the sd_import i create an incident and change and update the CI related. now i want to update the status of the those inc's and cha's related to that specific ci update. using dbr it updates the status of all the inc's and cha's related to that ci and not the specific inc and ch. i'm trying to use the sd_event but can't understand how to us it and pass the inc & cha values, values that are not the same.