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Automatic closing of service call on work order completion

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SDonline
New Member.

Automatic closing of service call on work order completion

Hi,

I set a service call template that relates to work order templates, and I chose to wait for work order completion.

When the work orders are completed, I can close the service call, by hand. Is there a way that I can make the service call close automatically when all workorders are completed?

Thanks in advance!
1 REPLY
Jonathon Druce
Acclaimed Contributor.

Re: Automatic closing of service call on work order completion

Not without using the web api. If you do you need to somehow determine if this is the last work order.