I have SMS integrated with SD. SMS is schedule to retrives data every 6 hours. I want to automate the integration so every 7 hours, SD imports any differentials from SMS. Not sure if this is done via a DB rule or sd_event? Thanks, Gail
sd_event.exe can be used to externally create the service call/incident in the SD.There is a file sd_event.ini which is the conf file for sd)_event.exe. You can specify external mapping in SD so that you can use it with SMS and then pass those parameters to it.
If you want the command to be extecuted in schedule then you can call sd_event.exe from a VBScript with the parameters passed and put the script in schedule.
It was easier than I had thought. I used all the SD default files for the integration. I'm attaching a quick reference. I did the import manually through data_exchange but this process can be automated after you get it working.