Service Desk Practitioners Forum

AutoWO SD5

Frederik Wiers
Respected Contributor.

AutoWO SD5

Attached the updated autoWO package for SD5 (originally delivered with one of the SD4.5 Service Packs).

WARNING: Just like the SD4.5 autoWO package, the software is delivered "as is" without any support or guarantee.

Much of the autoWO functions are now part of SD5 itself (see included manual). But some SD users might still benefit from the little tweaks that the autoWO package offers (e.g. create work order when approval is done, create work order using database rules, etc).

AutoWO uses the Web-API and can be used to get an impression of what can be done using the the Web-API.