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Auto Format Rules in SC View

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Caroline Kraaij
Respected Contributor.

Auto Format Rules in SC View

Hi,

With the use of Auto Format Rules I am trying to display Service calls of 7 Service call Categories in red and the Service calls of the other 7 Categories in black. I do not get this to work.

I also tried for the first Rule to include the Categories and for the second one to exclude these Categories, but that does not work either.

When I try to accomplish this View for only 2 Categories in red en 2 in black, it seems to work. It does not matter which Categories I choose .....

Any help more than welcome.

Thanks very much in advance!

Bye,

Caroline
3 REPLIES
George M. Meneg
Acclaimed Contributor.

Re: Auto Format Rules in SC View

You are doing nothing wrong. This is a bug. It also exists on SP20. If more than one categories are matched the auto format rules is not reliable, sometimes works but mostly doesn't. Unfortunately auto format rules on 4.5 is a joke
menes fhtagn
Caroline Kraaij
Respected Contributor.

Re: Auto Format Rules in SC View

Hi,

I found a workaround for this: one rule for every category.

Thanks anyway.

Bye,

Caroline
Caroline Kraaij
Respected Contributor.

Re: Auto Format Rules in SC View

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