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Attachment insert always starts dialogue in My Documents

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BertG
Occasional Contributor

Attachment insert always starts dialogue in My Documents

Whenever I go to insert an attachment to a Service Call, the dialogue box defaults to look in the My Documents folder. Is there any way to have it default to a different folder/location? e.g. Desktop
3 REPLIES
Dennis Handly
Honored Contributor

Re: Attachment insert always starts dialogue in My Documents

I've noticed in windows that if you change it, it will remember it next time. Have you tried it?
BertG
Occasional Contributor

Re: Attachment insert always starts dialogue in My Documents

We're running Windows XP SP2. It always reverts back to My Documents and doesn't remember where the last attachment was selected from. :-(
Dennis Handly
Honored Contributor

Re: Attachment insert always starts dialogue in My Documents

>It always reverts back to My Documents and doesn't remember

Hmm, either there is some hidden option to select this, or it is hard coded.
It may be possible to change this with regedit?
//Add this to "OnDomLoad" event