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Attachment error - null pointer exception

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Adam Karpinski
Valued Contributor.

Attachment error - null pointer exception

Hi,

I get "null pointer exception" while trying add attachment to a SC.

I have SP13 installed.

Best Regards
Adam
2 REPLIES
MarkvL
Acclaimed Contributor.
Solution

Re: Attachment error - null pointer exception

Hi Adam,

This is a known issue, please look at the following document.
http://openview.hp.com/ecare/getsupportdoc?docid=ITSM007500

It has been solved in SP15.

Mark
HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Adam Karpinski
Valued Contributor.

Re: Attachment error - null pointer exception

Hi Mark

I'm unable to access the page you send me, but if the problem is solved in SP15 it's great.

Thanks & BR
Adam