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Approval View...

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Ryan Jenkins
Regular Collector

Approval View...

OVSD 4.5 SP13, Oracle 9i

We have a request from a manager to see the records requiring her approval as well as those that require the approval of those under her. I know in Service Today you can show the records which require your approval. Is there a way to show a list of records which require another person's approval?

Thanks,
Ryan
1 REPLY
Akies
Occasional Visitor

Re: Approval View...

Hi Ryan,

I doubt whether u can get the same result..But u can see calls of other approvers also.Put filter as "approval status is Active" .This will show all the calls which have not been approved yet but the problem is you will not be able to track which call is oending with which approver. :-(

Regards,
Akhil
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