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Application Backup Command

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Deepika G
Respected Contributor.

Application Backup Command

Hi,

I am aware that HPSD application level backup can be taken.There is a certain command for.

Can someone please let me know how it is to be done, and when such a backup is taken, is all the data like Persons, CIs etc also included.

Thanks
5 REPLIES
jconsola20
Outstanding Contributor.

Re: Application Backup Command

Service Desk does not have its own backup function. Your application server should be backup up using a full NT backup including the registry (if your on a Windows box) and the database backup (which will save your presons, ci's, incidents, etc) should be a full sql or oracle backup depending on what type of database you are using.
Deepika G
Respected Contributor.

Re: Application Backup Command

Hi,

In the Admin Guide for HPSD 4.5, there is some info about System backup wherein if you start the DB config wizard from the command line with a -internal, it gives an option of "Maintain Database" where Backup/Restoration of the database can be done.

Does this kind of backup include data like Persons, CIs etc???

Thanks
JaS_4
Acclaimed Contributor.

Re: Application Backup Command

That Db configurator feature is mainly used for checking database. The backup and restore part of it is suppose to be used for copying and restoring between development and test environment. It's not too reliable. The recommendation from HP was to use the database own's backup and restore utilities.
FXCISD
Super Contributor.

Re: Application Backup Command

Deepika,

The -internal wizard works but is not stable and HP doesnt recommend using it except for testing purpose.

The -internal parameter of dbconfig will backup the database in files and will contain all the information including data about person or organization records.

The ideal option is using the native database backup option of the database server.

--Franz
Deepika G
Respected Contributor.

Re: Application Backup Command

Thanks for the suggestions and feedback ppl.