I would call this message as a symptom, rather than an error message. We get this, message when response time is getting worse and performance degradation. Basically, the message means the device that you are connected to has reset the connection and the connection is no longer available. Its kind of like "the system is really busy" - try again in a few seconds.
This announcement occured when the AppsServer has information for a client (the client did ask for these information) and send this to the client. Than it seems that the client is not alive any more (closed for some reason before it receives the requested information) At that point the appserver gets this message (sending the packages to the client was unsuccessfully) and the AppServer close the channel to this not exciting client.
This is a normal way of transaction performed by the Application Server when the client is not alive any more
So, we are just living with this (error)message. HP tired their best to help us resolve this, but still we have this message comming in.
Other recommended actions are check for bad db rules and do a check for the DB. Hope you know how to do that.
Thanks for the information. Yes, I know to check the DB rules (but not an expert). And also in the App server console we are getting Error while writing in log file: Out of memory? Trace Null. I understood that all these are performance issues, but can we minimize these type error messages? Our App server has got only 2GB RAM.
What is the mem alloced in sd_server.bat ? what is the free space in the drive where SD is installed ? If you are running SD as service, what are the parametrs set in installservice.bat ? is the server configuer for "Optimize Perfomance for Background process"(in My COmputer->Proporty->Advanced->Perfomnace, if you are running as service ? Is the virtul mem setting fine ?
Pls. find attached the sd_server.bat and installservice.bat files. In the partition which SD runs has got 5.00GB free space.
In APP server we are installed Windows Server 2003. So in the advanced tab of performance, Processor resources is set for adjust for the best performance of Programs. But Memory usage is adjusted for the best performance for System cache. Virtual Memory: ---------------- Total paging files size for all drives: 4096MB. Taskbar Performance tab: ------------------------- Physical Memory (K) Total: 2096632 Available: 1259720 System cache: 1219824.
01. Does that mean you are running SD as service ?
02. In the sd_server.bat, you have enbled both the options, select only one. (ie : just below the line "rem use this options when you have memory problems:, is enebled. That menas, you want SD to use more RAM and this will give you good perfomance. But you have selected the next line too. You can add a "rem" in the starting of this line.) 04. You have mentoed" -Xms256M -Xmx512M"(in both the files), which will help SD to use max of 512 MB onout of your 2 GB RAM. Consider to incress this, to take the advantage of your 2 GB. 05. These changes to be made on the installservice.bat, then run reinstallservice.bat. 06. Consider to configer your server for best perfomnace for "Background process", since you are planing to run this as service.
Thank u very much. Yes, we are running SD as service. As you mentioned I'll set the memory for best performance for programs, since it needs a restart of the server, able to do only in the mid night hours. After that I'll try allocating more memory to SD.