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Analyzed Data

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Bo Pyskow
Super Contributor.

Analyzed Data

Hello

Can anyone tell me how this works.

I have been trying to find some documentation, but no luck. So if anyone know where to find it, or have something lying around, please let me know.

Bo Pyskow
3 REPLIES
George M. Meneg
Acclaimed Contributor.

Re: Analyzed Data

Bo Pyskow
Super Contributor.

Re: Analyzed Data

Can i make any kind of grafical display of the data within service desk. Like in a view or something ?
George M. Meneg
Acclaimed Contributor.

Re: Analyzed Data

Yes, you can. Analyzed data can be presented in views, just like any other service desk item view. Note however that for having the best use of analyzed data, you must use an external reporting tool (like crystal reports) and query the sd database directly. For example all analyzed data about service calls resides to the view "v_analyzeddataservicecall"
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