Our e-mail property setting for outbound e-mail is set up so that the From: address is noreply@.no.
Now that we have included abuse in Service desk we wish that the From: address on outbound abuse-related e-mails is set to abuse@.no instead of the system default. We have tried to change the From: address via a UI-rule, but the system default overrides this it seems.
Does anyone have a cool solution for alternate e-mail From: adresses? We have SD 4.5 SP21.
Have you tried to create an e-mail service call UI rule to set "From"? Though "From" appears read only in new e-mail service call, it can be overwritten by a ui rule, at least this works on OVSD 4.5 SP20.