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Agent stopps executing

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Gretar_Palsson
Super Contributor.

Agent stopps executing

Hi

Randomly our Agent stopps executing actions sent by SD server rule machine. It always stops when it is running a java.exe program (created with SD API) and when we kill this program in task manager all the pending actions are executed and everything goes normal again. This java program is executed very often over the day with no issues and it works normaly when executed again for the Service Call it initially stopped on. When the program stops the following is written in the SDserverlog:

fim., 28/12/2006 16:51:01 The server socket for the ITP service on port 30999 had an invalid request
fim., 28/12/2006 16:51:01 The request was send by IB500SD.isbank.is with ip address 10.101.1.115 from port 4969
fim., 28/12/2006 16:51:01 No data found due to: Read timed out

þri., 16/01/2007 15:02:28 The server socket for the ITP service on port 30999 had an invalid request
þri., 16/01/2007 15:02:28 The request was send by IB500SD.isbank.is with ip address 10.101.1.115 from port 2642
þri., 16/01/2007 15:02:28 No data found due to: Read timed out

fim., 18/01/2007 08:40:05 The server socket for the ITP service on port 30999 had an invalid request
fim., 18/01/2007 08:40:05 The request was send by IB500SD.isbank.is with ip address 10.101.1.115 from port 1114
fim., 18/01/2007 08:40:05 No data found due to: Read timed out

fös., 19/01/2007 14:57:31 The server socket for the ITP service on port 30999 had an invalid request
fös., 19/01/2007 14:57:31 The request was send by IB500SD.isbank.is with ip address 10.101.1.115 from port 2867
fös., 19/01/2007 14:57:31 No data found due to: Read timed out

mið., 04/04/2007 12:40:14 The server socket for the ITP service on port 30999 had an invalid request
mið., 04/04/2007 12:40:14 The request was send by IB500SD.isbank.is with ip address 10.101.1.115 from port 4825
mið., 04/04/2007 12:40:14 No data found due to: Read timed out

Doesnt this say that something happens which causes the Agent to hang execution of an action? Have you seen something similar or know what is going on?

regards
Gretar
2 REPLIES
Jonathon Druce
Acclaimed Contributor.

Re: Agent stopps executing

What is the machine "IB500SD.isbank.is with ip address 10.101.1.115" is it a desktop client or a server in your infrustructure?
Gretar_Palsson
Super Contributor.

Re: Agent stopps executing

Hi

Thanks for your interest. IB500SD.isbank.is is the SD application server.

regards
Gretar