Service Desk Practitioners Forum

Advanced search return wrong date in SD 4.5

Helge Langholm
Super Contributor.

Advanced search return wrong date in SD 4.5

Hi all,

SD 4.5 SP23 running on Windows 2003 SP1.

I performed an advanced search today to list all Service Calls registerd on a spesific date. The result contained all the SC's registered the day BEFORE my search criteria. Coninued testing show that advanced search return values from the day prior to the one specified.

I am not sure when this started, but I suspect SP23 which I installed a few weeks ago. This is the first time I have performed this type of search after the upgrade, but I know positively that this worked the week before installing the servicepack.

Have anybody else experienced this problem and found a solution ?

Best regards
Helge Langholm