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Additional "Service fields" on Service Call form

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Schiele_1
New Member.

Additional "Service fields" on Service Call form

Hi

My customer asked me, if it's possible to have 4 "Service-fields" on the Service Call Object. In each field, they want to fill in different service objects. Is that possible, and if yes, how can this be achieved?

OVSD version = OVSD 4.5 SP33.

I appreciate any help!
2 REPLIES
Wessie
Regular Contributor.

Re: Additional "Service fields" on Service Call form

Hi Schiele,

yes, it can be done. Does your customer need an option for 4 extra fields, or one field with a selection of 4 service objects?

Using the administrator console you can add a code field with 4 entries, which translates to a dropdown field once you add it to the form.
In the other case, you can add 4 4 fields and add these to the form.

Gerton
The Pike
Acclaimed Contributor.

Re: Additional "Service fields" on Service Call form

I think Schiele is asking about a Service lookup field. Not custom code fields.

It should be possible, however adding entity reference fields by the bulk may have an impact on performance, according to the Unlimited Custom Fields documentation.

Find information on creating custom fields either in your Service Pack readme file or in the SP20 Documentation Addendum.

Do not forget to award points for the answer.

The Pike