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Active Directory integration

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Luciano Dalla V
Regular Collector

Active Directory integration

Hi All,

Does anyone know if Service Desk can integrate with Active Directory to automatically logon to Service Desk with the domain accounts within Active Directory.
Thanks
Lucio
3 REPLIES
Jasper Verweij
Honored Contributor

Re: Active Directory integration

I know, wait for SD5.0....

Jasper
Radovan Skolnik
Honored Contributor

Re: Active Directory integration

Jasper's right here. However few things can be done (mainly if you're going through WEB-API). I have pointed out some solutions in this thread: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=782159

If you want to do SSO with native client this is little bit more trickier: the problem is that as now you cannot bypass SD's own authentication (as with WEB-API) so the only choice is to synchronize passwords. However this is not really possible as AD will never give you access to users' passwords. If you could gain them, you could run SD client with them (providing username and password). However SD5 is nearing (according to HP) so just wait a bit...

Radovan Skolnik
Radovan Skolnik
Honored Contributor

Re: Active Directory integration

//Add this to "OnDomLoad" event