I have SD 4.5 running on W2K. Is it possible to create an action that run a command (e.g. opcmsg) on a remote server? I know it is possible to create a tool in OVO. However this action is intended for our first-line support so it would be more convenient to run it from ServiceDesk.
Thanks for your reply. I had already defined opcmsg as an application and the agent is installed on the reomote host. However I am not sure how to define the remote host when trying to create the smart action. Can you help me ?
Sorry, I was mistaken. You can specify remote host in Exec Command Action in rules. But there is no such option in Smart Action unless your command that runs program on localhost can accept remote host as an argument and connect to it (via sd agent, or RPC if supported) to perform required action.