Service Desk Practitioners Forum
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Acknowledge messages from OVO through BAC.

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Jayson Arenas S
Respected Contributor.

Acknowledge messages from OVO through BAC.

BAC 7.0 is receiving messages from OVO 7.5 and showing this messages impacting a Service Map.

Can anyone tell me if there is a way to do acknowledge to the messages from OVO through BAC? Is this possible?

Thx a lot!