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Accessing Service Pages

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Mohammed Albust
Honored Contributor.

Accessing Service Pages

I'm trying to connect to the servicepages. After entering the username and password, it gives me this message. com.hp.itsm.ssp.beans.SdClientBean.isLicensedForService()V
could anyone help please?
2 REPLIES
Jonathon Druce
Acclaimed Contributor.

Re: Accessing Service Pages

Is the account you are using a licensed or a Service Pages user? If it is the former can you log onto the Java version OK? If so can it see anything?
Mohammed Albust
Honored Contributor.

Re: Accessing Service Pages

The account I'm using is the system account. If I login to Java it works fine. This is only when i try to log to service pages.

Thank you