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API to show Closed Tickets...

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satishr
Frequent Contributor.

API to show Closed Tickets...

Hi All,
The below line shows all my tickets
bean.servicecalls_full_list();
This line shows all my open tickets.
bean.servicecalls_restricted_list();

Can anyone tell what is for the all my closed tickets or Assigned ticktes only. Where to get the details for the ApiSDSession to see their classes or methods.

Regards,
Satish R
1 REPLY
Vasily Kamenev
Acclaimed Contributor.

Re: API to show Closed Tickets...

HI
use Admin console->Service Pages->Presentation->View Settings . Open SC or other settings and you can found the settings for Restricted and Full list. Tune the list as you like. If you like that as 3-d list on web , then you need change the code in your SSP.

Vasily