Service Desk Practitioners Forum
cancel

AP Server Down!

Highlighted
Makoto Mochizuk
Contributor.

AP Server Down!

Hi all,

When adding a license, ServiceDeskv4.5 Applicationserver was downed.
Why??

Please teach me Workaround.

ENV:
ServiceDesk v4.5 SP23 HP-UX 11.23IA64
(libJOvKey3License.so is already copied.)

1)Opened
---------------------
Administrator Console
>System Panel
>License
---------------------
2)Added License
3)OK
4)AP Server Down!!

Thanks,
Makoto
3 REPLIES
Jay Mistry
Outstanding Contributor.

Re: AP Server Down!

This is strange behaviour, what DB are you using?
Also do you see any errors in the log files?

Jay
Makoto Mochizuk
Contributor.

Re: AP Server Down!

Hi Jay,

DataBase is Oracle(10gR2).

There are no errors in "logserver.txt".
But there is an error in "hpovsdserver.log".
------hpovsdserver.log------
aCC runtime: ERROR: Recursive local static object 776ce090 initialization detected.
------hpovsdserver.log------

C++ Error?

Thanks,
Makoto
Makoto Mochizuk
Contributor.

Re: AP Server Down!

Hi Jay,

There was a problem with a license file.
Thank you very much for your support.

Thanks,
Makoto