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AD integration with HP servicedesk 4.5

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Jha kunal
Trusted Contributor.

AD integration with HP servicedesk 4.5

Hi All,
Can someone guide me with AD integration with HPSD 4.5. New user added to AD can be imported to SD but those user whose have left will not be in AD so how those user can be made inactive automatically.
1 REPLY
Vasily Kamenev
Acclaimed Contributor.

Re: AD integration with HP servicedesk 4.5

Hi
Create new OU, example "Blocked" and move blocked users to OU "Blocked". In import process add one more task, where will reading records from OU "Blocked" and use constant for Person Blocked=true.

Vasily