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A problem about export sd view to excel files.

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James Chen_2
Respected Contributor.

A problem about export sd view to excel files.

Hello:
I encountered a strange problem. I customized a servicecall view which shows current unclosed servicecall and fields contain: sc's status;ID;description;information;caller's org;caller's org'category;caller's org status.
Then I export the view to excel, but when I opened the excel, I found there are no content in the caller's org'category and caller's org status columns.
I found if the fields is text type, it can be shown, if the fields is code type, it can't be shown. Exporting from sc's view can't conatin org' code type fields but can contain sc own code type fields.
Have anyone encountered same problem?
1 REPLY
George M. Meneg
Acclaimed Contributor.

Re: A problem about export sd view to excel files.

Hello James,

I'm using SP16 and caller's org category and caller's org status are not available for presenting in a SC view.
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