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2 Java errors when i close down HPSD

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Pete Reynolds
Occasional Contributor

2 Java errors when i close down HPSD

We recently have upgraded to SP23 fro SP9. Now when clients close the program, they get 2 java errors. See attached.
Can anyone explain why and how to resolve this. Many thanks.
4 REPLIES
Jay Mistry
Frequent Visitor

Re: 2 Java errors when i close down HPSD

Is this all clients?
Have you tried clearing down the users cache?
Its in C:\Documents and Settings\$PROFILE NAME$\Application Data\Hewlett-Packard\OpenView\Service Desk

Jay

Pete Reynolds
Occasional Contributor

Re: 2 Java errors when i close down HPSD

I have tried clearing cache, but this does not help. Not all users seem to get it, and if they do, its not all the time
MHK
Frequent Visitor

Re: 2 Java errors when i close down HPSD

Hi
We have also seen this errors. But as per my observation its occurs when you tried to close client before it opens . OR Somtimes if you close main window keeping another open.

Pete Reynolds
Occasional Contributor

Re: 2 Java errors when i close down HPSD

Yes, I see that it happens alot more when there are 2 sessions open, but again not all the time. Does this mean that the connection is holding onto a file?? Or something like this?
//Add this to "OnDomLoad" event