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Similar to my last question, this deals with notifying followers. Has anyone setup a rule to send a notification to a user that has just been added as a follower? The notification should just let them know they've been added to the specific ticket. I...
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Hi All, In PostMan i'm trying to authenticate with RestAPIs provided in HPALM Guide (API Reference) At first for authentication if i run this api " http:// almserver /qcbin/authentication-point/alm-authenticate" it gives 200 OK but when i c...
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Can you add a filter so that it shows only a particular sub-type of device/infrastructure? For example, I have an offering to report an issue with a printer. They choose the printer name from the device field on the service request. By updating the r...
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Similar to my last question, this deals with notifying followers. Has anyone setup a rule to send a notification to a user that has just been added as a follower? The notification should just let them know they've been added to the specific ticket. I...
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Here's the rule that I defined in the "After adding relationship" section on the service comoponent record: If ${match_pattern(entity.DisplayLabel,'*FDA Validated') && current_association_updated.association_name == 'ServiceComponen...
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Hello, I'm looking to see if anyone has setup a notification to be sent to a follower of a ticket. This should be a simple notification that is sent if the offering is public or not. Any suggestions would be appreciated!
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Please note the most recent information about the ITSMA-X community can be found here ------------------------ We are pleased to provide the IT Service Management Automation Practitioner Forum (ITSMA PF), previously the Service Anywhere PF, providing...
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There is a newer version of this guide, please see Service Anywhere Implementation Guides - August 2016 ---------- Hi everyone, We are pleased to release the next version of the Getting Started with Service Anywhere guide. This guide is a great resou...
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Step one: Step two: Dashboard Result: Enjoy ;-)
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