In ALM 12, by default, under analysis view, there is no option to create new excel report so some customers complained they can not using query buider.
Here there is a tip to enable ability to create excel report:
- Login to ALM site administration
- Navigate to tab site configuration
- Add new parameter ENABLE_CREATE_LEGACY_EXCEL_REPORT with value is Y
Now you can able to create new excel report under analysis view, hope this tip will help you.