While importing test cases through excel addin observed error at step 1 of wizard'The General error has occured:'The required ALMclient files have not been downloaded'
I have registered client and Quality Center Connectivity.Please refer to attached snapshot.
QC build info :
Site Admin:not available
Make sure you have opened the browser on the client from which you run Excel, i.e., open the browser and update via the browser, then use excel add-in.
Make sure the excel add-in version matches the browser ALM version.
i am getting the same error with HPQC ALM 11.5 and Office 2007.
can you please help me?
I dont have the QC explorer installed on my computer.
Thanks n advance for your quick help.
I also experiencing this error and don't have idea how to resolve. Could you please kindly provide more detailed solution and I haven't installed QC explorer on my PC too.
Thanks in advance for your help.
It should if you are using supported versions of MS office.
What's your Excel version 32 or 64 bit?
Re-install QC client components with admin rights and try.