I'm trying to use the HP ALM Mobile for Iphone and i'm receiving some errors to connect and authenticate, sometimes i cannot find the projects availables.
I've tested in 4 iphones and 1 ipad, both failed.
I receive the following answer from HP:
“About ALM app support for Iphone: ALM app has not been officially tested for Iphone and there is no roadmap to support it officially via prod support or RnD. You may find all the supported environments in ALM 11 readme, and ALM mobile app is not listed in the supported environments , hence any issues relating to it will not be supported by SaaS/ product support.
It has been noticed that the app works fine with full ALM (PC+QC) installation, and not partial installations like in this case which is QC part of ALM. However, even with full ALM installation, we cannot have any technical support officially for connectivity or any issues with ALM app as it has not been officially tested by R&D”.
We have ALM pacth 7 installed in our server however i am not able to use my Iphone App. It authenticates successfully however when i tap on domain/project, it says "User Logout passed" and i am back to authentocation stage.
I'm sorry, I have an even more basic question. We just installed Patch 7, I saw the blurb about the mobile app add-in, and I can't wait to try it. But I'm not even sure what the next step is. The HPLN site referred to installing HP Anywhere, but I couldn't find it. I have the iPhone app installed, but it doesn't seem to be as simple as pointing it to the server where ALM resides. Can someone point me in the right direction?
The new set of mobile applications that were released to HPLN uses HPAnywhere framework. This is a whole new thing. Its main strength – it runs across platforms of iOS and Android and consumption of the apps can be controlled by the site admin. Take a look at ALM Defect Management for Smartphone guide for more details.
Currently we have only released a mobile defect management application (compared to the existing iPhone apps which also supports manual testing and some dashboard capabilities). In the future, we will add additional functionalities in the testing world and other areas.