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windows service always in status "starting"

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sradtke
Regular Collector

windows service always in status "starting"

Hi @all,

we have configured a server cluster with two physical servers. Each of them have to kintana_servers running. One for user traffic, the other one for services only.

One of the windows services didn't start correctly and didn't leave the status "starting". But the serverlog shows that the server is "Ready".

We recreate the services again with kConfig.sh but it didn't help.

Regards
Sascha
2 REPLIES
Sascha Mohr_1
Esteemed Contributor

Re: windows service always in status "starting"

Some time ago we tried to add a third node on a machine using the kConfig.sh and it did not work. Support advised to do the following:
Can you please open a command prompt, and go to the PPM bin directory and then run the command:
ksvc sync

This did solve our issue, maybe it is worth a try.
sradtke
Regular Collector

Re: windows service always in status "starting"

Problem was fixed by HP Support
//Add this to "OnDomLoad" event