Project and Portfolio Management Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

unexpected error while requesting time event!!

Highlighted
Does HP PPM 6.0
Occasional Advisor

unexpected error while requesting time event!!

Hi,

I got below error while restarted the Mercury ITG 6.0 application server.

Detailed error in the attached document.

nested detail:DB Package error:

ORA-01403: no data found {KWFL_WORKFLOW_ENGINE-8110} (KNTA-10498)
5 REPLIES

Re: unexpected error while requesting time event!!

Hi,

I had a similar error a couple of years ago.
In my case it was a non-supported data base version.
What PPM Version and Service Pack you are using and what oracle version?

Regards
Volker
Does HP PPM 6.0
Occasional Advisor

Re: unexpected error while requesting time event!!

Hi,

We are using Mercury ITG 6.0, SP10 service pack & DB version: Oracle 10G

Re: unexpected error while requesting time event!!

Hi,

which Oracle Version exakt and what is your PPM Server Operating System?

Regarding the Requiremens and Compatibilty Matrix for ITG 6.0 SP10
only Oracle 10.1.0.3 and 10.1.0.4 are support on Windows 2003 R2 Server.

Regards
Volker
sevcan
Collector

Re: unexpected error while requesting time event!!

Is there a solution for this? 

 

I got the same error, for PPM 9.14 SP5 and oracle 11g.

 

Thanks,

Mohit_Agrawal
Frequent Visitor

Re: unexpected error while requesting time event!!

To me, it semms like an oracle error and probably coming from a package which does not have "NO_DATA_FOUND" exception...
Please check the package and add the above exception..it might work..

Thanks!
Mohit
//Add this to "OnDomLoad" event