Project and Portfolio Management Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

unable to login to work bench

SOLVED
Go to solution
Highlighted
Pachi
Collector

unable to login to work bench

Hi,

 

I tried logging to workbench using 4 t0 5 credentails and i am not able to.

but all the credentials works fine, when i login to the website.

 

I am able to telnet as well, Please find the enclosed screen shot.

 

 

Regards,
Pachi
7 REPLIES
Pachi
Collector

Re: unable to login to work bench

I tried downloading the workbench from the site, but this is what i am getting.

 

there is no network issue here and it looks more like an application issue to me.

 

  • The port is open on that server
  • You are able to browse the site using http
  • Telnet to port 8112 works for you

Please advice at the earliest

Regards,
Pachi
Utkarsh_Mishra
Honored Contributor

Re: unable to login to work bench

Add PPM RMI port in your machine firewall (safe list).

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
Pachi
Collector

Re: unable to login to work bench

where can i get this? and how can i do this?

Regards,
Pachi
Pachi
Collector

Re: unable to login to work bench

Mine is win 7 machine,

 

I am able to access the url http://10.22.1.3:8112/itg/dashboard/app/portal/PageView.jsp

 

i have added port 8112 to my inbound and outbound rule, in firewall settings.

i still get the below error

 

Unable to connect. Either no server is running or those servers that are running are not accepting connections

 

Will restart of server or services help?

 

If yes, Can you please let us know wt are the services that needs to be restarted for PPM. Our server is on linux.

 

 

 

Regards,
Pachi
Utkarsh_Mishra
Honored Contributor
Solution

Re: unable to login to work bench

8112 is your server HTTP request/response port.

 

You need to add RMI port in Firewall (check this paramter in server.conf to get RMI port

com.kintana.core.server.RMI_URL)

 

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
Pachi
Collector

Re: unable to login to work bench

1099 is the port no, still no good :(

Regards,
Pachi
Jim Esler
Honored Contributor

Re: unable to login to work bench

Has this access worked in the past or is this a new implementation? What has changed since workbench access last worked? Are all users unable to access the workbench or is the problem limited to specific users?

//Add this to "OnDomLoad" event