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snapshot for finanacial summary is not creating through Workflow process

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PPMRam
Super Contributor.

snapshot for finanacial summary is not creating through Workflow process

Hi Team,

We are facing major issue in while creating the snapshot through Workflow for the Financial Summary.
          Request is failing at this step for most of the Projects. We are facing an Critical issue.
When we see the logs we found the message as follows
          Running command: com.kintana.core.server.execution.TakeSnapshot -requestId 361195 -snapshotName "Pending TG4.2 Approval" -snapshotDescription "TG4 Approval" -planOfRecord "[true]"
The following Command Step is not subject to timing out: com.kintana.core.server.execution.TakeSnapshot
          Configuring connection...
Ready to take snapshot: Pending TG4.2 Approval.

          Iam attaching the logs for your reference and we are using HP PPM 8.02, Operating System is Sun Solaris.

Please help us how to resolve the issue.

          Regards,
Praveen.      

5 REPLIES
Utkarsh_Mishra
Acclaimed Contributor.

Re: snapshot for finanacial summary is not creating through Workflow process

Logs???
Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
PPMRam
Super Contributor.

Re: snapshot for finanacial summary is not creating through Workflow process

Hi Mishhra,

 

Please find the attached logs.

 

Regards,

 

Utkarsh_Mishra
Acclaimed Contributor.

Re: snapshot for finanacial summary is not creating through Workflow process

Can you share Command logs usnig URL

 

 

 

http://<HOST_NAME>:<PORT>/itg/logs/REQ_<REQUEST_ID>/REQ_<REQUEST_ID>.html

 

 

 

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
PPMRam
Super Contributor.

Re: snapshot for finanacial summary is not creating through Workflow process

Hi Sumit,

 

Please find the attached Html file.

 

REQ_346115

 

Regards,

 

Utkarsh_Mishra
Acclaimed Contributor.

Re: snapshot for finanacial summary is not creating through Workflow process

Check my comments on

 

http://h30499.www3.hp.com/t5/Project-and-Portfolio-Management/Logs-related-to-Budget-snapshot/m-p/6548600/highlight/false#M23172

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)