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send notification on field value change

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Om Prakash Acha
Trusted Contributor.

send notification on field value change

Hello
I have a requirement to send notification on a field value change. For that I created a new notification in Notification Tab of the request type, set the value of the field to a specific value. But the problem I am facing is When the field is a drop down and I change the value, notification is getting fired but, when field is a ACL then no notification is getting fired even if I changed the value.
Please let me know what could be the solution.

Thanks
3 REPLIES
Semenov Alexand
Acclaimed Contributor.

Re: send notification on field value change

Good Day.
Let me see your settings
Om Prakash Acha
Trusted Contributor.

Re: send notification on field value change

sure Please find the screen shots
Om Prakash Acha
Trusted Contributor.

Re: send notification on field value change

Any updates on this

Thanks
Om