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repoen a closed request from utilities

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eata
Regular Collector

repoen a closed request from utilities

Hello;

I am using KCRT_REQUEST_UTIL.MOVE_REQUEST_WORKFLOW data base utility for moving request.

 

Now I want to reopen a closed request from a function or procedure in a package.

 

Do you know any utility for that ?

Regards

 

1 REPLY
d4y4n4
Frequent Visitor

Re: repoen a closed request from utilities

That is the only way i knwo to reopen a request, the reopen option can be set via Workflow->workflow tab->re-open step field.
For information can be found in the Demand Management guide on page 61 http://support.openview.hp.com/selfsolve/document/KM995155

Regards,
Dayana
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