Does anyone have a good token for a project's manager (FULL_NAME) that is usable from within a project issue notification?
There don't seem to be any PRJ.PROJECT_MANAGER tokens that resolve to the full name. I tried gaming it with
which would work if there were a single project manager, but some of our projects have multiple people listed and it resolves those as
which obviously won't work. Am I overlooking an easier way?
hope you had a great weekend.
The fact that a multi-select field will only work with a single entry on sending notifications is documented and an ER has been raised in the past for this:
The Project Manager field is a multi-select field. So users can select more than one PMs for their project.However, when using the USR token in a notification to resolve the PMs, this does not work because the USR token can only resolve one PM.There needs to be some way to allow these multi-select fields to be used with tokens and allow the tokens to resolve more than one entry.
Please see http://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_QCCR1L27156
As a workaround to this, you might want to test a replace function, to replace semi-colon in the multi-select field to #@# and make this work; the multi select-field should have #@# between values for them to resolve correctly.
Have a great day and week.