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i have a problem in the section status of the request.

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Bernardino
New Member.

i have a problem in the section status of the request.

The request show a error and dont show a different steps the workflow.

the error is:

A Mercury internal error has occurred. Please contact Mercury IT Governance support if the problem persists. (KNTA-10023)
javax.servlet.ServletException: A Mercury internal error has occurred. Please contact Mercury IT Governance support if the problem persists. (KNTA-10023)
at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:536)
at org.apache.jsp.ReferencesPanel_jsp._jspService(ReferencesPanel_jsp.java:2714)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(Unknown Source)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:210)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(Unknown Source)
at org.mortbay.jetty.servlet.ServletHolder.handle(Unknown Source)
at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(Unknown Source)
at org.mortbay.jetty.servlet.Dispatcher.dispatch(Dispatcher.java:192)
at org.mortbay.jetty.servlet.Dispatcher.include(Dispatcher.java:121)
at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:824)
at org.apache.jsp.RequestDetail_jsp._jspService(RequestDetail_jsp.java:1764)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(Unknown Source)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:210)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(Unknown Source)
at org.mortbay.jetty.servlet.ServletHolder.handle(Unknown Source)
at org.mortbay.jetty.servlet.WebApplicationHandler$Chain.doFilter(Unknown Source)
at com.kintana.core.web.filter.ResponseCompressionFilter.applyFilter(ResponseCompressionFilter.java:68)
at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:52)
at org.mortbay.jetty.servlet.WebApplicationHandler$Chai