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extra characters in requests

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cs_8
New Member.

extra characters in requests

I have noticed that when a user copies text from an Outlook email, Excel, or webpage and then paste the text into ITG/PPM several extra characters such as #@#%&. Has anyone seen a way to prevent this?
1 REPLY
Darshan Bavisi
Outstanding Contributor.

Re: extra characters in requests

Hi,

Do you see these characters only in the read-only fields on the request form or some place else in PPM? When and where does the users copy-paste these texts? Are there any graphical characters/bulleted points, etc. that the users are trying to copy in PPM?