The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Project and Portfolio Management Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

error on table component

Highlighted
eata
Regular Collector

error on table component

We have a flow as follows:
A request will be evaluated in proposal. If proposal accepted project manager will create a project. Than, in project page business requests will be listed. This configuration was working until last week. We run a hotfix for financial summary. Than, when project manager create a project from proposal, request is not listed on table component if there is one request. In proposal processes project manager can add other requests to the proposal. If other requests are added than all the requests is listed in new project. That is, system can not recognize the first request until a new requests will be added to the table.
I will send screen shots via email after case is assigned to someone

I am attaching related screen shots in word file.

Is there any idea?

6 REPLIES
Utkarsh_Mishra
Honored Contributor

Re: error on table component

Have you tried clearing the server cache (all)... and then check whether the request is coming in table or not.

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
eata
Regular Collector

Re: error on table component

Yes we deleted work and temp folders than restart the server

Utkarsh_Mishra
Honored Contributor

Re: error on table component

Oh!!!...

 

If possible then try to roll-back the hotfix. If its works fine then there might be some problem in hotfix.

 

We have faced such secnario in past where we update the table component in one exe step and it is not reflecting... so we have put a new step in between to clear the cahce.. and it works fine.

 

 

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
eata
Regular Collector

Re: error on table component

Hi Utkarsh;

 

 What shoud l enter to the new step to clear cache?
 
Note that we are calling another workflow from current work flow? 
 
Regards
Utkarsh_Mishra
Honored Contributor

Re: error on table component

I am sorry, as I am not allowed to shared the snap-shot.

 

But you need to create a COMMAND based execution step.

 

And put this in command:

 

ksc_flush_cache request

 

More option for ksc_flush_cache can be found in cache.conf in PPM_ROOT/conf directory

 

Or you can put this code in the command

 

ksc_connect_source_server
cd PPM_ROOT/bin
sh kRunCacheManager.sh A
ksc_exit

 

Here insted of clearing whole cache you can also specify the code for Table Component instead of "A" in kRunCacheManager.

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
eata
Regular Collector

Re: error on table component

for the records

We changed editability of request ID on table component than new table component on created request inherits all requests on parent request. 

//Add this to "OnDomLoad" event