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error on staffing profile

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riznad
Super Contributor.

error on staffing profile

Hello;

I could not open a case in HP support center.

Pages can not be reachable in HP support.

Could one of you help me?

 

One of the resource manager can not assign his resources to a project.

I added myself as resource pool manager and  I faced with the same error.

Then I checked other resource requests and non-of the resource requests can be assigned.

The staffing profile has some type of exception. Can you help me?

 

A database exception has occurred. This is an internal error. Please consult your PPM Administrator.

The following is a stack trace of the exception:
com.mercury.itg.exceptions.InfrastructureException:

org.hibernate.exception.GenericJDBCException: Could not execute JDBC batch update
GUID=C9CDF065-5D55-66B8-DF89-96B70E3A7A8D

 

 

 

3 REPLIES
Utkarsh_Mishra
Acclaimed Contributor.

Re: error on staffing profile

Such errors are noticed when any of these limts are exceeded

 

1. Number of resources in Staffing profile

2. Number of resources assigned to any task

Cheers..
Utkarsh Mishra

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Erik Cole
Acclaimed Contributor.

Re: error on staffing profile

You can also get this error when any notes on the position exceed 200 (I think) characters; although the field allows you to do that and save the positions, the error pops when you try to assign.

riznad
Super Contributor.

Re: error on staffing profile

Uthas and Eric Thanks;

Count of Character in comment field is 314. I requested project manager to change it below than 200.

Most probably character count is the problem.

Resource assigned to a teak no more than 3.

 

Thank you very much for your help.