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anyone knows how to calcilate the time spend in each status for a request ?

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hlep_zoza
Regular Contributor.

anyone knows how to calcilate the time spend in each status for a request ?

Hi,

Has anyone tried to calculate the time spend (i.e. minutes, hours or days) in each status for a request.

Thanks

3 REPLIES
AlexSavencu
Acclaimed Contributor.

Re: anyone knows how to calcilate the time spend in each status for a request ?

Hi,

 

yes :)

 

We have developed a report to show the duration of each decision step in a specific workflow.

 

cheers

alex


--remember to kudos people who helped solve your problem
hlep_zoza
Regular Contributor.

Re: anyone knows how to calculate the time spend in each status for a request ?

Hi,

 

it seems you have done the calculation based on workflow steps. What I need is to do that based on "request status" since different workflow steps can have the same request status.

 

thanks

 

AlexSavencu
Acclaimed Contributor.

Re: anyone knows how to calculate the time spend in each status for a request ?

Hi,

 

it is basically the same, since PPM only captures information related to steps, not for step status. Therefore, you can group the calculations per steps which have the same status.

 

cheers

alex


--remember to kudos people who helped solve your problem