There are a couple users they approve a step of a request. THey have view and edit request access grant. But, even thouhg they have those grants when they try to open the request they got below error.
You do not have access to Request 113379. (KCRT-40087)
Why this happening? Is there smt can I do?
Go to Solution.
Create a security group and add all these users into it.
Open the Request Type of this particular request and add the security group under "User Access" tab.
Hope this helps.