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Workflow Issues Security Group

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Acamargo
Respected Contributor.

Workflow Issues Security Group

Define security as a step in a workflow security group. But the request type is not released the orange button for the user to take action. Please. This case is very serious. Why are there still many projects because of this problem

10 REPLIES
Niraj Prabhu
Outstanding Contributor.

Re: Workflow Issues Security Group

Can you confirm if the this user had access to take action on other steps? Can you login as Admin and see if the buttons are available? The Approval Details should provide some idea on who are the eligible users to receive the action buttons.
Niraj P.
Acamargo
Respected Contributor.

Re: Workflow Issues Security Group

With the administrator appears botões.Este security group has no action in another step of the workflow. Already excludes the step and created a new one, created a new security group. I released all the permissions for users and was not returned.

 

This case is very critical because this impacting all company projects. Dozens of projects

Celil
Acclaimed Contributor.

Re: Workflow Issues Security Group

Could you please publish with us below screenshots:
1) "User Access" tab in the request type
2) Workflow security tab
3) These Security Group(s) content
Celil

IT Governance Professional
& PPM Solution Architect
Raj Ghimire
Outstanding Contributor.

Re: Workflow Issues Security Group

Have you checked if this is a Dynamic security issue ??

Rebuild the Dynamic Security on the workflow by simply removing and re-adding any one "User Defined Token" so that workflow can re-calculate the dynamic security again.   Also, make sure licences are assigned appropriately.

Thanks.

-Raj

Acamargo
Respected Contributor.

Re: Workflow Issues Security Group

Already executed these procedures and nothing resolved.

Niraj Prabhu
Outstanding Contributor.

Re: Workflow Issues Security Group

Can you provide screenshots for User Access tab in the request type, Workflow security tab, it should help understand the issue more clearly.
Niraj P.
Acamargo
Respected Contributor.

Re: Workflow Issues Security Group

Attached!

Niraj Prabhu
Outstanding Contributor.

Re: Workflow Issues Security Group

Looks like the request type Edit option is available only for Executive Sponsor field value and Admin user, If you want the workflow security member to see the decision buttons, then give Edit access on the request type >> user access tab to Workflow Security entry.

This should solve your problem.
Niraj P.
Acamargo
Respected Contributor.

Re: Workflow Issues Security Group

sorry, could not understand

Niraj Prabhu
Outstanding Contributor.

Re: Workflow Issues Security Group

Try the following,

 

Niraj P.