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What is the function of Reminder Days in the workflow step notification?

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Sevilay
Collector

What is the function of Reminder Days in the workflow step notification?

Hi,

i want to send reminders to stakeholders when they don't take action while necessary.In order to perform this i used the workflow notification utility.Here the list of work i have done :
* I choosen the interval option "8:00 AM-Daily MF"
* I checked the "Send Reminder" checkbox and set the "Remander Day" option as 1 .
* I checked the "Don't send if obsolete" checkbox.

But it didn't work.What can be the reason for this?

We are using PPM 7.5 .
What is the function of "reminder day" ?
Thanks.
4 REPLIES
Sascha Mohr_1
Esteemed Contributor

Re: What is the function of Reminder Days in the workflow step notification?

Hi,
you receive a notification and if you don't react you will receive a reminder after x days. That's what it is supposed to do.
If the notification is triggered today e.g. at 15:00, you will not receive the reminder tomorrow morning but the day after that.
Raj Ghimire
Occasional Visitor
Solution

Re: What is the function of Reminder Days in the workflow step notification?

I would suggest using the interval value as "immediate" instead of "8:00 AM-Daily MF" so that the first Notification gets sent as soon as the request reaches that step. Then the Reminders, if applicable, will get sent every 1 day thereafter until request is moved past to next step in wf.
Thanks.
-Raj
Sevilay
Collector

Re: What is the function of Reminder Days in the workflow step notification?

Thanks to both of you.

I did as Raj said.

Sevilay
Collector

Re: What is the function of Reminder Days in the workflow step notification?

I did it according to Raj's suggestion.
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