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What does KNTA-10224 and KNTA-10223 Indicate

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sam.greg
Honored Contributor.

What does KNTA-10224 and KNTA-10223 Indicate

All of sudden I got the following errors

server:Notification Service:com.kintana.core.notifications:2009/09/16-13:16:32.219 BST: An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)
nested detail:No more data to read from socket
java.sql.SQLException: No more data to read from socket
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:146)
at oracle.jdbc.driver.DatabaseError.throwSqlExcep


and


server:Reference Update Service:com.kintana.services:2009/09/16-13:16:55.874 BST: The database could not be reached. (KNTA-10224)
nested detail:DB Connection Broker is down due to the previous failures


Can some one help me on this?
10 REPLIES
Mahen M
Acclaimed Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

Can you log out and login again and see whether you get this error.

What is activity you are doing?
Where are you getting this?

Regards,
Mahendran M
Nisha Kurien
Honored Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

Hi Sam,

The PPM database is down. You may have to contact your DBA team to have them restart the Oracle services.

- Nisha
Erik Cole
Acclaimed Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

Looks like your database connection got dropped ("The database could not be reached.")

Can you log in to it via sqlplus?
Erik Cole
Acclaimed Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

Wow - three of us at once! How's that for support... ;)
Mahen M
Acclaimed Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

:-)) the pages are not getting refreshed in this forum....

Regards,
Mahendran M
sam.greg
Honored Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

Hi Guys,

Thanks for the quick response.

I have our DBA for the same.

Meanwhile can you please tell me what does KNTA-10023 indicate?
Mahen M
Acclaimed Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

:-(( I am also searching for any lookup for these KNTA Errors for 3 years.... I have not got any.

Regards,
Mahendran M
Nisha Kurien
Honored Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

Yeah it is difficult to find out what the KNTA numbers indicate. Your best bet would be to raise a case with HP and ask them.
Alexandru Saven
Super Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

hello,

maybe the below statement helps:

select message_id, message_name, solution from knta_messages where message_id in (10023, 10224);


cheers
alex
Nisha Kurien
Honored Contributor.

Re: What does KNTA-10224 and KNTA-10223 Indicate

Alex - this is great information! Thanks for sharing it.