I created a dashboard module/portlets that pull in a single request type. i pushed the dashboard out to a user group, but when they click on the page, all portlets show no results found, when i am able to see multiple requests. Within the workbench, the request type does list this security group on the users tab for creating/editing/viewing rights. additionally, if the user does a search for this request type, he is able to view. Am i missing something?
On the user access tab, the security group in question is listed with the appropriate access. I'm not sure about participant restriction, but i think that applies to project requests or packages? This is just a standard request type...
1. If you search for requests, Do you see data, if you filter by 'Request Status' and 'Business Line' as selected in the module that you have attached above?- I tried this and was unable to see the requests.
2. Do you see data in My Requests Portlet, with the same Request Type?- I cant test this because the reuests wouldnt be created by or assigned to the user group in question. they are looking for read-only access.
3. Are you using the Request list(Expanded) portlet for any other type to show data? Does it show results there?- Yes, and the requests do show up. I have compared both request types and workflows, and the security is all similar.
Participent restriction was a check box on the Request Type in Kintana 5.0 and was wondering if you have it in 5.5. too. -Was this on the main screen for the request type or on a particular tab?
One strange thing i did notice was that the users are able to Create-->request--> and select this request type from the drop-down?