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User "null" is not part of create Participant in Request Type

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JudyZhu
Super Contributor.

User "null" is not part of create Participant in Request Type

One of our customer experienced an issue in PPM 9.11 when to click "Submit" button for a proposal with Request Type "PwC - Proposal".

 

In the server log, there is error information:

 

:TP-Processor8:com.mercury.itg.common.menu.renderers.MyLinksMenuRenderer:2011/12/19-13:01:06.756 EST: BaseAction.getCurrentUser() returned null.
JSESSIONID=F0A70F34B2EF6DE1B9CE267D6BEF708F.HPPPM4,USERNAME=LMCCAULEYH001 server:TP-Processor2:com.kintana.web:2011/12/19-13:37:50.105 EST:


User "null" is not part of create Participant in Request Type "PwC - Proposal".  Check with your HP Project and Portfolio Management Administrator for more information regarding the setting on this Request Type. (KCRT-40195)
 at com.kintana.crt.web.ctrl.RequestCreateController.setRequest(RequestCreateController.java:226)
 at com.mercury.itg.servlet.ActionMonitorFilter.doFilter(ActionMonitorFilter.java:86)
 at com.mercury.itg.servlet.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:79)
 at com.kintana.core.web.filter.MLUFilter.applyFilter(MLUFilter.java:110)
 at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:59)
 at com.kintana.core.web.filter.stinger.ValidationFilter.applyFilter(ValidationFilter.java:93)
 at com.kintana.core.web.filter.stinger.ValidationFilter.doFilter(ValidationFilter.java:66)
 at com.kintana.core.web.filter.MultipartRequestFilter.applyFilter(MultipartRequestFilter.java:85)
 at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:59)
 at com.kintana.core.web.filter.ControlFilter.applyFilter(ControlFilter.java:841)
 at com.kintana.core.web.filter.ControlFilter.doFilter(ControlFilter.java:1334)
 at com.mercury.itg.servlet.I18NFilter.doFilter(I18NFilter.java:40)
 at com.kintana.core.web.filter.Log4jFilter.applyFilter(Log4jFilter.java:49)
 at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:59)
 at com.kintana.core.web.filter.PerformanceFilter.applyFilter(PerformanceFilter.java:57)
 at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:59)

 Filtered Out 50 Stack Trace Lines.

 

Any thoughs on this?

4 REPLIES
Celil
Acclaimed Contributor.

Re: User "null" is not part of create Participant in Request Type

Hi Judy,

Do you clear Created_By token with any rule in PwC - Proposal Request Type ?
OR
Do you use any custom toke in Request Type Access tab which granted with "create" ?



PS: Please keep alive our forum via kudos the professionals
Celil

IT Governance Professional
& PPM Solution Architect
JudyZhu
Super Contributor.

Re: User "null" is not part of create Participant in Request Type

Hi Celil,

 

There is no rule to clear Created_By token. And there is no custome token for Create access in the proposal request type.

 

 

AlexSavencu
Acclaimed Contributor.

Re: User "null" is not part of create Participant in Request Type

Hi, Judy,

 

is this error reproducible?

 

which browser is the customer using?

 

cheers

alex


--remember to kudos people who helped solve your problem
Utkarsh_Mishra
Acclaimed Contributor.

Re: User "null" is not part of create Participant in Request Type

Is this error coming to any specific user or security group...

 

If so then try to give them those grants that are given to secuirty group or users who are not facing this issue.

Cheers..
Utkarsh Mishra

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