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User able to see request from one portlet, but not another

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blankjer
Frequent Contributor.

User able to see request from one portlet, but not another

We have a user who is not able to view a certain request from the "My Requests" portlet, but is able to see it from a personalized request list portlet.  I am assuming this is a cache issue of some kind.

 

When attempting to view the request from the "My Requests" portlet, an error triggers (see below).  Has anyone seen this before?

 

java.lang.NullPointerException
at com.kintana.dsh.portlet.Portlet.enlargeDataSet(Portlet.java:623)
at com.kintana.crt.web.ctrl.RequestDetailController.checkPrevNextIDIndex(RequestDetailController.java:1500)
at com.kintana.crt.web.ctrl.RequestDetailController.getNextReqURL(RequestDetailController.java:1457)
at org.apache.jsp.web.knta.crt.RequestHeader_jsp._jspService(RequestHeader_jsp.java:106)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574)
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499)
at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
at org.apache.jsp.web.knta.crt.RequestDetail_jsp._jspService(RequestDetail_jsp.java:445)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain
 

 

 

 

2 REPLIES
d4y4n4
Honored Contributor.

Re: User able to see request from one portlet, but not another

I have seen this before, this error is displayed after selecting the last request in the "My Requests" portlet and a known Defect in PPM 7.5. This defect was fixed in PPM 8.0 and PPM 9.1.

Regards,
Dayana
AlexSavencu
Acclaimed Contributor.

Re: User able to see request from one portlet, but not another

Hi,

the personalized portlet - is it created custom? The point is that when you create custom portlet you have to implement logic to mind the security model of PPM.

Cheers
Alex

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