Project and Portfolio Management Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

User Connectivity Issue

SOLVED
Go to solution
Highlighted
brm2015
Regular Collector

User Connectivity Issue

Hello All,

Observed that Users were connecting to Services Node instead of User Node. I have checked Installation and Administration guide and Upgrade guide on this information. Everything seems correct. This is observed after upgrade done on the environment. Upgrade is done on cluster environment (two nodes hosted on single machine - 1 Service node and 1 Use node).

May I know how this can be fixed?

Thanks,

BRM

3 REPLIES
Samit42
Member

Re: User Connectivity Issue

Please check in the server.conf if com.kintana.core.server.SERVICES_ENABLED is set to true for the service node. if not , please do so and run kupdatehtml.sh .

Jim Esler
Honored Contributor
Solution

Re: User Connectivity Issue

Users would be connecting to a specific port on the server, either directly in the URL or through a hardware or software switch. Look at the URL they are using and determine where it takes them.

brm2015
Regular Collector

Re: User Connectivity Issue

Hello Jim,

Yes using port defined in the server.conf file and web.config file of the IIS Server. I have tested by changing the port numbers and confirmed that based on that port configuration users connectivity established with the particular node.

Thanks,

BRM

//Add this to "OnDomLoad" event