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Upgrade Issue from 7.5 to 8.02

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Manash
Contributor.

Upgrade Issue from 7.5 to 8.02

We have upgraded PPM7.5 to PPM 8.02 recently. Some of the OOTB reports are not working and we are getting the following error, if anyone has encountered this error, please let us know where we are going wrong. Thanks.
An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)

Exception Correlation: GUID=4E99D023-018C-7579-47E0-DA4023B4B949
Generated Time=2010/09/21-02:44:36.825 CDT
Server Node Name: CNETAPP01
at com.kintana.core.server.UncaughtExceptionDefaultHandler.uncaughtException(UncaughtExceptionDefaultHandler.java:24)
Caused by: java.lang.RuntimeException: bad UTF
at com.kintana.sc.security.ElGamalAlgorithm.convertUTF8ToString(ElGamalAlgorithm.java:289)
at com.kintana.sc.security.ElGamalAlgorithm.decrypt(ElGamalAlgorithm.java:228)
at com.kintana.sc.security.ElGamalAlgorithm.decrypt2(ElGamalAlgorithm.java:396)
at com.kintana.core.util.PasswordManager.decryptElGamal(PasswordManager.java:422)
at com.kintana.core.util.PasswordManager.decrypt(PasswordManager.java:127)
at com.kintana.core.util.PasswordManager.decrypt(PasswordManager.java:143)
at com.kintana.core.util.FileUtils.getLocalhost(FileUtils.java:432)
at com.kintana.core.server.execution.CLLocalExecCommand.execute(CLLocalExecCommand.java:450)
at com.kintana.core.server.execution.CommandRunner.run(CommandRunner.java:106)

2 REPLIES
Surendra Poosar
Honored Contributor.

Re: Upgrade Issue from 7.5 to 8.02

Manas,

Check the Stream Encoding format on the Environment for you KINTANA_SERVER in the environment Tab.

Thanks
Surendra.
Manash
Contributor.

Re: Upgrade Issue from 7.5 to 8.02

Hi Surendra, Thanks for your response. The Stream Encoding is defaulted to Big5, earlier this parameter wasn't there in 7.5. What should be correct value for Styream Encoding? Thanks.